Non-Refundable Deposit Policy:
To secure your custom order, Buttercream Dreams requires a non-refundable deposit at the time of booking. This deposit reserves your date and allows us to purchase the ingredients and supplies needed for your order.
· Deposits are non-refundable under all circumstances, including cancellations or changes made by the customer.
· The deposit is applied toward the final balance of your order.
· Your order is not confirmed until the deposit is received.
· Remaining balances must be paid in full by the due date listed on your invoice.
No Refund Policy:
Every cake, cupcake, and dessert we create is custom-made with care, specifically for you. Because of this, all sales are final and we do not offer refunds or exchanges.
We kindly ask that you carefully review all details (flavors, sizes, designs, pickup/delivery information) before confirming your order. Once payment is received, ingredients and supplies are purchased and work begins on your custom items.
If there is ever a concern with your order, please notify us immediately upon pickup/delivery. While refunds are not available, we will do our best to resolve the issue, which may include store credit or a replacement item, at our discretion.
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
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